Motor Finance Claims

Did you enter into a finance agreement to purchase a car in the last 10 years?

If so, you could be entitled to compensation if the dealership or sales person did not explain the finance options clearly and they did not disclose their commission from the finance agreement sale.

Submit your details here to start your compensation claim enquiry

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  • How did Motor Finance claims start?

    A recent Financial Conduct Authority (FCA) investigation discovered widespread evidence of mis-selling on all types of vehicle financing.

    Customers were offered finance packages, to purchase their car, including PCP, hire purchase, contract hire and car loans, that included hidden/secret commissions paid to the car dealership or salesperson.

    Car dealerships and salespersons were incentivised to offer finance packages with higher interest rates to increase their own commission.

    This meant that customers were unfairly paying more than they should.

  • How do I know if I was mis-sold?

    You can claim for any mis sold car finance agreement that you entered within the last 10 years.

    If you bought the car on finance and were not told about the amount of commission the dealership or salesperson was receiving from the company that provided the finance, then you may be able to claim compensation.

    It is the responsibility of the car dealership to explain the finance options clearly to you:

    Did the salesperson adequately explain the finance packaged they offered you?
    Were all finance options that were available explained to you?
    Were all interest rate options explained to you?
    Was the best interest rate available offered to you?

  • What is hidden commission?

    Hidden commission is where the car dealer sells you the finance package for the car but does not tell you that they are getting a commission or how much commission that are getting.

    If the payment of commission and the amount of commission has not been explained, then you can make a claim for compensation.

  • What is the claim process?

    Complete our form and sign up page.

    We will contact the finance company and get all the relevant documents and contracts on your behalf to see if we think you have a claim for compensation.

    If we review the documentation and we do not think you have a compensation claim to make we won’t charge our fee.

    We would only charge our fee if the claim were successful, and compensation is awarded.

  • How much will the claim cost me?

    Belmond Claims only charge their fee if the claim is successful. You can review our fee structure on our terms and conditions page.

  • How do I start my claim?

    Complete the form at the top of this page and we will do the rest.