Pay Day Loan / Short Term Loan

These loans were predominantly offered by Pay Day Loan, Home Credit and Guarantor Loan providers.

The lenders had a duty of care to carry out proportionate checks to determine if you could afford and sustain the repayment of these loans.

Both payday and short term loans are typically offered online and advertised as quick and easy to apply for.

Home Credit / Doorstep loan lenders use home collection via agents to offer and collect loan repayments. A lot of lenders now use mobile apps to collect monies.

Guarantor Loans is a longer term loan of 12 months or more and the lender requires a guarantor to jointly sign your loan agreement.

Many of these lenders did not carry out the proportionate checks expected of them at the time.

This resulted in borrowers taking out excessive levels of debt for extended periods of time which incurred significant interest charges.

If the loans you borrowed were unaffordable, you continued to borrow more loans to sustain your loan repayments then you may be entitled to make a claim for the interest and charges to be refunded.

How to claim in 5 simple steps

Step 1 – Fill in our enquiry form today to claim back your fees.

Step 2 – We will contact you to explain the reclaim process, and check you are eligible.

Step 3 – Return your signed claim pack straight away.

Step 4 – We will identify the basis or your claim, and produce a detailed case file to be submitted to the lender.

Step 5 – Finally, our experienced case handlers will deal with all aspects of your claim, updating you regularly by telephone, text, and email.

Not sure if you want to claim?

Request a call back or call us on 0191 731 5290 to discuss any questions you may have.
  • This field is for validation purposes and should be left unchanged.