Start your online enquiry today!

Have you been mis-sold Payment Protection Insurance (PPI)? Or Packaged Bank Account Fee?

PPI policies were mis-sold alongside loans and credit cards.

PPI policies were sold over the last 10-15 years by banks and lenders.

Since 2011 £24.2bn has been paid out to customers who were mis-sold PPI (FCA) 12 million people have had policies refunded One in nine adults are unsure if they had PPI.

Have you checked?

Not sure if you want to claim?

Request a call back or call us on 0191 731 5290 to discuss any questions you may have.
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Our guide to your free* PPI check.

1. Fill in the form

Let’s get things up and running. We’ll send you a confirmation e-mail and text message when you’re done. We’re all about keeping you in the loop, all the time.

2. We will call you

One of our PPI experts will give you a call, at the end of which we’ll get a pack out to you. If you’ve got account numbers and credit card numbers – that’s great because the extra details speed up the process. If you’ve not – no problem, all we need is the lender / bank names and any previous addresses from when you have taken out these loans or credit cards. Keep an eye out for the pack in the post.

3. Sign & return the pack

The pack has a Letter Of Authority in it (one for each lender) which you need to sign. Sign in the appropriate places, pop it back in the FREEPOST envelope and we’ll complete your free* check. Sometimes life gets in the way of these things. We understand that, so we’ll drop you an e-mail and a text message now and again just to remind you if you’ve forgotten about your pack.

4. If you have been mis-sold PPI...

We’ll get your check done. If you have paid PPI, we can sort the claims process for you! BUT there’s no pressure, as you can decide to handle the claim yourself.