We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or third party broker. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading.

Pay Day Loan or High Cost Short Term Loan...

These loans were predominantly offered by Pay Day Loan, Home Credit and Guarantor Loan providers.

Both payday and short term loans are typically offered online and advertised as quick and easy to apply for.

Home Credit / Doorstep loan lenders use home collection via agents to offer and collect loan repayments. A lot of lenders now use mobile apps to collect monies.

Guarantor Loans is a longer term loan of 12 months or more and the lender requires a guarantor to jointly sign your loan agreement.

Start your Pay Day / Short Term Loan Claim

Fees & payment

If the case is successful and you accept our fee, we will raise our invoice against the NET REDRESS payment you receive. Our fee is charged based on the value of the redress that is offered. The range of fee charged will be between 18% and 36% inclusive of VAT

For example,

REDRESSVALUETOTAL FEE EXC VATTOTAL FEE INCLUDING VATMAX FEE EXC VATMAX FEE INCLUDING VAT
Lower (£)Upper (£)%%££
£1£1,40030%36%£420£504
£1,400£8,92928%36.6%£2,500£3,000
£8,929£20,00025%30%£5,000£6,000
£20,000£37,50020%24%£7,500£9,000
£37,500£66,66715%18%£10,000£12,000
£66,667Variable£10,000£12,000
Scroll across the table on your mobile device to view more information.

The above fee table illustration is not to be taken as an estimate of the amount likely to be recovered on your behalf. The fee that you pay may be more than or less than the illustration depending on the outcome of the claim.