We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or third party broker. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading.

Important Update – FCA Motor Finance Compensation Scheme

Updated 7 October 2025

The Financial Conduct Authority (FCA) has announced plans for a free, industry-wide compensation scheme for customers affected by unfair motor-finance commission arrangements.

The FCA estimates consumers could receive around £700 per agreement, with lenders expected to pay up to £8.2 billion in total compensation.

Unlike some firms, Belmond Claims has never advertised inflated claim values, so this update does not affect the accuracy of our past communications.

We remain fully committed to helping consumers secure fair outcomes by:

  • Checking historic car-finance and credit agreements
  • Identifying undisclosed or unfair commission and irresponsible lending practices
  • Investigating other insurance or credit-linked mis-selling where customers may have paid more than they should
  • Guiding customers through the redress process, including any FCA-approved scheme

Trust • Expertise • Guidance

Transparent advice, verified data, and hands-on expertise at every step.

Unlike some firms, Belmond Claims has never advertised inflated claim values, so this update does not affect the accuracy of our past communications.

FCA Press Release – Proposed Motor Finance Compensation Scheme
FCA Update on Motor Finance Work
Supreme Court Judgment on Motor Finance Commission

Important: You do not need to use a claims-management company to make a complaint. You can complain directly to your lender or to the Financial Ombudsman Service, free of charge.

Start your Motor Finance Claim

Fees & payment

If the case is successful and you accept our fee, we will raise our invoice against the NET REDRESS payment you receive. Our fee is charged based on the value of the redress that is offered. The range of fee charged will be between 18% and 36% inclusive of VAT

For example,

REDRESSVALUETOTAL FEE EXC VATTOTAL FEE INCLUDING VATMAX FEE EXC VATMAX FEE INCLUDING VAT
Lower (£)Upper (£)%%££
£1£1,40030%36%£420£504
£1,400£8,92928%33.6%£2,500£3,000
£8,929£20,00025%30%£5,000£6,000
£20,000£37,50020%24%£7,500£9,000
£37,500£66,66715%18%£10,000£12,000
£66,667Variable£10,000£12,000
Scroll across the table on your mobile device to view more information.

The above fee table illustration is not to be taken as an estimate of the amount likely to be recovered on your behalf. The fee that you pay may be more than or less than the illustration depending on the outcome of the claim.